Return period

You can return your item(s) within 14 days of receiving your order.

Returns Policy

Items must be returned in their original condition , unused, and with all original tags and packaging. Don't forget to include proof of purchase (order confirmation or invoice).

What are my refund options?

After approval of your return, you can choose from:

• A full refund via your original payment method
• An exchange for another item
• A store credit for future use

Damaged or defective items

If you receive a damaged or defective item, please contact us immediately. We'll provide a replacement or a full refund—at no extra cost.

Return processing time

Once we have received and inspected your return, we will process your refund within 5–7 business days.

Contact

Do you have questions or need help with returns? Feel free to contact us at info@rimas.com . We're happy to help.